Reason: the error means that ID is simply deleted. sync/ID file is missingĪt the same time, error "Service files missing" appears in Agent UI and means the same However, agent won't recover from the error itself- after fixing permissions remove the agent from the job and add it back again or use "Restart on agents" button in the job run.Ģ. If this is a mounted folder - revise mount permissions, too.
Basically, it means that the user that runs the agent may be lacking read-write access in the selected folder.įix: Revise the folder preferences and fix permissions. Reason: The error means that agent was not even able to create ID file. This requires eliminating the causing factor - discover the process that changes or deletes the ID file, see at the bottom of the article for some guidelines.ġ. Not enough permissions to create identifying. However, the problem may re-appear - when some third party tool or a script changes or deletes the ID file periodically. To fix these errors, admin needs to restart the agent in a job run affected. All agents in one job have different ID file.If anything happens with the ID file, an error is raised by an agent and data delivery stops.Īgent won't recover from ID-related errors. sync is the identifier of the folder - ID file, by which the agent knows that it's the directory that shall be synced.
It's created by each agent in a Sync or Script job, and by destination agents in Consolidation & Distribution job. When an Agent participates in a job, it creates a hidden service directory.
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